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Shipping & Returns

SHIPPING, DELIVERIES, RETURNS, EXCHANGES AND CANCELLATIONS

SHIPPING & DELIVERY

We at intiki.in know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

  • Depending upon the location, the product is delivered to you in 7-10 workings days after it has been dispatched from our warehouse.

  • Free shipping is available on all products.

  • Cash on Delivery available for order under Rs. 50,000/-.

  • The user will be provided with the shipping details as and when the product is shipped.

  • The delivery provider will make 3 attempts to deliver, delivery fees will be charged in case of re-delivery.

  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number), any extra cost towards re-delivery shall be claimed by the user placing the order.

  • intiki.in shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any case that is beyond the control of the Company.

Orders are usually processed within 1-2 business days (i.e. Monday - Friday). Some orders, such as customized/personal orders, or pre-order items, may take longer.

We're continuously striving to get your purchase to you sooner, however, in unforeseen circumstances it may take a bit longer. In this case, we'll notify you of this delay immediately.

Priority Shipping (Where Applicable)

This is a service at additional costs - costs vary based on the product and the pin-code where it needs to be shipped.

This is a service offered only on selected products and pin-code, which can be confirmed by calling our Customer Service team on +919354409664 or +919821172570 (9AM-7PM)

In case of unlikely circumstances of a delay in the arrival of the package for reasons beyond our control, intiki.in will not be liable for the same.



RETURNS & EXCHANGE

We do not accept any returns or exchanges on our products. In order to maintain fairness to our artisans and keep the prices fair, all items are ‘’FINAL SALE’’.

All products are put through stringent quality checks before being sent out to you.

In case you receive a damaged product, please get in touch with our Customer Service Team on +919354409664 or +919821172570 (9AM-7PM) or write to us on orders@intiki.in. Damage will be assessed and a solution will be offered. The product may be replaced with the same product or other corrective measure may be taken to address the issue.

Any product that has been hampered or damaged while delivery MUST be notified by email/telephonic call within 48 hours of the product being delivered along with pictures and returned to us within 5 days, else intiki.in will not be liable to accept the product.

initki.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company's policy, which may be changed by intiki.in from time to time.


CANCELLATIONS

We shall not be able to process the cancellation if the order/orders are processed.